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Setting Up Email:
Enter
your Control Panel (http://yourdomainname.com/menu) and click on the Mail Manager
link.
Once you are in the Mail Manager, you
will notice that you already have a "starter" mailbox
with the same name as your account username. There is also one
other initial setting - a "default entry" listing.
The "default entry" is set to
"rejects default email" to start. What that means is
that any email not sent to a specifically created address in
your account will be rejected. We strongly
suggest retaining this setting because spammers routinely
bombard accounts, sending to
everything @yourdomain.com name hoping that it will be forwarded
to a real email account. By rejecting
it you will be eliminating a large amount of unwanted
email.
To add a new e-mail address:
- Click on
the Add button on the left-hand
side of the page.
- On the right side of the resulting
screen, under New Mailbox, enter a username
for the account. This will be the e-mail address you want to
use without the @yourdomain.com, example: "sales" in the
address "sales@yourdomain.com"
- Setup a password for the specific
e-mail address.
- Choose POP or IMAP. 95% of customers use the POP
style account which is the standard web email choice, but
you can read more about IMAP here.
In this example
we have created a mailbox called "sales", so the full address
will be "sales@websecurezone.com". Next select the here link to configure the mailbox.
The final step is the mailbox
configuration screen, below. You can forward email to your ISP
account, save
mail on the server for downloading, and create auto-responders.
When you are
finished, be sure to click the "Save" button
at the bottom of the
screen!
Comcast Users:
If your local ISP is
Comcast, you should "pop" your email accounts and NOT use
forwarding. For more details, see Comcast and Email.
For general purposes we recommend that you forward your mail boxes to your
dial-up email account(s) (as in the example image above) rather than pop each
individual account(s), especially if you have your email application (say Outlook
Express, etc.) checking for email every 5 minutes or so. You will have fewer "can't
retrieve email at this time" or "password not working" messages
if you do so. Forwarding mail to dial-up account(s) is how we have all of our
boxes set both personal and business.
"Forwarding" Caution:
The following "forwarding" set-ups will cause problems:
Forwarding mail from box1 -> box2 -> off server or
Forwarding mail from box1 -> box2 -> box3.
In both cases, the
mail lands in box2. Multiple forwards don't work, in
order to prevent email loops which can crash the
server. |
Autoresponder Caution: We
strongly recommend that you DO NOT use
autoresponders. Autoresponders were once a handy
novelty, but now their value is far outweighed by the
damage they cause when they receive spam and send it onward. Autoresponders are now a leading tool for spammers to pass mail through "innocent" domains. Don't help the spammers make you look bad! |
Setting up your email accounts:
Once you've configured your email accounts on the server from your control
panel you'll need to update the email client program on the computer(s) that you
want to use to send and receive email.
While there are a large number of e-mail clients available for you to use, we
have screen shots for a few of the more popular programs for your assistance.
Please click on the link to the right for the e-mail client that you are using.
You will need the username and password for the e-mail account that you just setup.
If your ISP offers access to their SMTP server you should choose that for your
"SMTP Server" in your mail program settings - it's more efficient and
faster than using ours. If your ISP does not permit that, then use "mail.yourdomain.com"
as both incoming and outgoing (SMTP) server.
IMAP
Details
Perfect for today's mobile businesspeople,
IMAP (Internet Message Access Protocol) allows for mail to be
accessed by various mail clients in various locations. Please
note that no single mailbox can use both POP and IMAP at the
same time. You will need to enable one or the other when
setting up a new mail account. In the shortest terms, if you
only access your mailbox from on PC, then the "POP" setting is
best, but if you access it from multiple computers or
locations, then "IMAP" is probably better. For more
information on IMAP, please see the links below.
http://www.imap.org/
http://www.coruscant.demon.co.uk/mike/imap/basics.html
http://www.e-smith.org/docs/manual/5.0/imappop3.html
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