On the order form for your hosting account, type in your domain name and indicate that this is a domain transfer. The transfer request will automatically be sent to your domain registrar using information you provide on the order form.

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If you registered your domain name with Network Solutions, ZapHost Hosting Solutions will handle your transfer. ZapHost Hosting Solutions will send a modification template to Network Solutions, and they will in turn send confirmation of the request via email to the administrative, and technical contact of the domain name involved. Only one person must agree to the email and reply-back to Network Solutions for the transfer to successfully go through.

If you registered your domain name with a registrar other than Network Solutions, we may or may not be able to make the transfer for you. We will contact you to let you know what steps need to be taken.

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If you or the administrative contact for your domain have not received confirmation from Network Solutions in 1-2 days after your transfer request you may need to provide Network Solutions with additional information.

Here's why - when transferring an existing domain it is very important that you have access to the administrative contact email that Network Solutions has on file for your domain. If you do not have access to this administrative contact email you will need to send a fax to Network Solutions to confirm the changes to your domain. Here are the steps to do this:

1. Contact ZapHost Hosting Solutions Support to obtain a NIC tracking number from Network Solutions for your transfer.
2. Go to Network Solutions' website to generate a Letter of Authorization to fax to Network Solutions using the NIC tracking number provided: https://www.netsol.com/en_US/makechanges/fax/domform.html
3. Print out and fax the Letter of Authorization to Network Solutions - (703) 326-7000. If this domain is registered to an organization, print this letter on company letterhead.
4. If this domain is registered to an individual, include a copy of a valid driver's license for the owner of the domain name.
5. Make sure to sign the letter.

   For other changes inlcuding transfer of the domain name to another party or organization, please refer to the instructions outlined on the Network Solutions Manage Account Section

   
   
   

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   HOW TO TRANSFER DOMAIN IF YOUR REGISTRAR IS NOT NETWORK SOLUTIONS

   For ZapHost Hosting to complete your domain transfer you would need to send your account user name and password that you were provided when you registered your domain with Register.com or other domain registrar. You can send this information to ZapHost Hosting Solutions Support (support@ZapHost.com). If you would like to complete the domain transfer yourself, you can use ZapHost's Domain Name Server Information (DNS):

   
   
   
   HOW TO DETERMINE YOUR REGISTRAR You can determine the registrar for your domain name at: NSI Registry You can enter your domain name in the whois search at that site and your registrar will be listed with your whois information. To transfer your domain the registrar listed can be contacted.
   
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   ZAPHOST WEB HOSTING NAMESERVER INFORMATION

   	Name Server	IP Address
   Primary	ns.zaphost.com	65.108.51.26
   Secondary	ns2.zaphost.com	65.108.52.112

   
   
   

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