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HOW TO ACCESS YOUR ACCOUNT CONTROL PANEL

The ZapHost Administative Control Panel (http://yourdomainname.com/menu/) allows you to maintain and modify your account with ease. While your domain name is in the process of being transferred or registered, you may use your assigned IP Address that was provided in your account Welcome Letter in place or your domain name to access your account control panel.

When prompted enter your assigned account user name password to log into the control panel. Once you have logged into the control panel browse through the features to familiarize yourself with the tools available.

If you would like to change your password for your account you can do this using the Password icon and follow the instructions.

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FTP INTRODUCTION

All of your files and subdirectories go into your www directory. DO NOT DELETE ANY DIRECTORIES OR FILES IN YOUR ACCOUNT. The files pertaining to your web site that you design should be uploaded to your www directory and should be the only files you ever replace.

Now that we've distinguished where your files go, there are several ways depending on your computer system, that you can transfer files to your account directory. The process by which files are transferred to the web server is called "FTP" (File Transfer Protocol). You have unlimited access via FTP 24 hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure.

Online services which offer an Internet gateway, such as AOL, CompuServe, and Prodigy may have a built-in FTP interface. If you have a PPP Internet account, you need an FTP program. Visit http://www.wsftp.com/ to download the newest version of WS_FTP for the PC, one of the most popular FTP programs on the web.

For the Macintosh, a program called "Fetch" is used, and for Microsoft Windows systems a program called "WS_FTP" is used. You can also connect to your account via Telnet, all of these are described below

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FTP SERVER NAME FOR YOUR ACCOUNT

The FTP server for your account is your domain name: yourdomain.com or your assigned IP address.

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WS_FTP LE FOR PC USERS

WS_FTP LE is a freely availabe FTP application you can download from Download.com or Ipswitch.com

General Settings:

Host Name/Address: yourdomain.com

User ID: Your Account User Name

Password: Your Account Password

Upload your files for your website to your /www directory.

REMEMBER - name your home page index.html or index.htm.

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FETCH FOR MAC USERS

Fetch is a freely availabe FTP application you can download from Download.com

General Settings:

Host Name/Address: yourdomain.com

User ID: Your Account User Name

Password: Your Account Password

Upload your files for your website to your /www directory.

REMEMBER - name your home page index.html or index.htm.

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DESCRIPTION OF FILES AND DIRECTORIES IN YOUR ACCOUNT

Do not delete or change any of the directories or files that are located in your account other than uploading to your "www" directory with pages of your own design. The initial page of your site should be named "index.html", this way when a user types in the url www.yourdomain.com, they are taken straight to the initial page of your site without any further input.

When you connect to the root or "home" directory of your account via ftp, you will see the following system files & directories:

File/Directory Name - Description:

domain-web-logs - this folder contains all access logs of visitors to your site

domain-mail - this folder holds all POP mail accounts for your domain

domain-www - this folder stores all html files for your domain

www - this is where you put all your html files and subdirectories (this is a "shortcut" to the domain -www directory so this is the same as the domain-www folder)

domain-secure - this is an aliased folder that is secure when the right URL path is called correctly. Example: https://secure-server.net/domain_name/file.name

Of these directories, the most important one is named "www". Every account has its own separate "www" subdirectory. Files placed in the "www" directory are visible to remote browsers over the Internet, so this is where you want to place all your html documents, graphics, sounds, files, etc. which you want people to be able to access from the world wide web.

All your HTML files and subdirectories should be placed in the www directory. Your CGI-BIN is also located in the www directory.

REMEMBER - name your home page index.html or index.htm.

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CHANGING YOUR PASSWORDS

Control Panel & FTP Password Changes:

Go to your Control Panel at http://www.yourdomain.com/menu and click on Password Change and follow the instructions. Once completed it will take approximately 10 minutes for the changes to take effect.

Email Password Changes:

Go to your Control Panel at http://www.yourdomain.com/menu and click on Mail Manager and then click on the Email account you are wishing to change the password for and then follow instructions.

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HOW TO VIEW YOUR SITE STATISTICS

You can view your site statistics by going to:

http://www.yourdomain.com/stats/

Our statistics software inludes many useful features including pageviews, hits, data transfer, referring URL's, and browser types.

You can get more information about the statistics software we use at the HTTP-Analyze Web Site.

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